Terms of Service

Effective date: May 17, 2026  ·  Futurra LLC  ·  Florida, USA  ·  Questions: consulting@futurra.co

These Terms of Service ("Terms") govern your use of Futurra LLC's website (futurra.co) and coaching platform ("Services"). They apply to all visitors, clients, and coach applicants. Futurra LLC is a Florida limited liability company ("Futurra", "we", "us", "our").

Futurra is a life coaching and goal-tracking platform. We connect individuals with independent life coaches and provide tools for goal setting, progress tracking, and accountability.

You must be at least 18 years of age to use Futurra's services. By using our platform, you represent that you meet this requirement. We reserve the right to terminate access for any user found to be under 18.

As a Futurra client, you will be matched with a life coach and given access to a personal coaching portal. The following terms apply:

• Session scheduling — sessions are conducted per the schedule agreed upon with your coach. Missed sessions without 24-hour notice may be forfeited at the coach's discretion.
• Portal access — your portal is maintained by your assigned coach. You may log in to view your goals, reminders, and session notes at any time.
• No guaranteed outcomes — coaching results depend on your own effort, engagement, and circumstances. Futurra makes no guarantee of specific outcomes, results, or life improvements.
• Honest participation — you agree to engage honestly and in good faith with your coach and the platform.

Futurra's coaching plans are billed as monthly retainers. By enrolling in a plan, you authorize recurring monthly charges until you cancel.

• Starter and Growth plans — month-to-month. Cancel before your next billing date to avoid the next charge.
• Premium plans — custom billing terms are agreed upon in writing before services begin.
• Ad-hoc sessions — one-time charges, non-refundable once the session has been conducted.
• Refunds — unused sessions in the current billing period are not refunded. If you cancel mid-month, you retain access through the end of the paid period.
• Failed payments — if a payment fails, we will notify you and attempt reprocessing. Access may be suspended after two failed attempts.

You may cancel your Futurra plan at any time by emailing consulting@futurra.co. Cancellations take effect at the end of the current billing cycle. We do not offer prorated refunds for partial months.

Coaches who apply to and are accepted by Futurra agree to the following:

• All coaches are independent contractors, not employees of Futurra LLC
• Coaches must pass a background check before being approved to work with clients
• Coaches may not represent themselves as licensed therapists, financial advisors, or any other licensed professional when providing coaching through Futurra
• Coaches are responsible for maintaining professional conduct with all clients at all times
• Coaches must keep client information strictly confidential and may not share it outside the Futurra platform
• Futurra reserves the right to remove a coach from the platform for any conduct that violates these terms or harms client wellbeing

You agree not to:

• Use Futurra for any unlawful purpose or in violation of any applicable law
• Harass, threaten, or harm any coach, client, or Futurra team member
• Attempt to gain unauthorized access to any part of the platform
• Submit false, misleading, or fraudulent information in any form or application
• Reproduce, distribute, or resell any part of the Futurra platform or its content without written permission

All content on futurra.co — including the logo, design, written content, and platform features — is owned by or licensed to Futurra LLC. You may not copy, reproduce, or distribute any part of it without our prior written consent.

Content you submit to the platform (such as your goals, notes, and responses) remains yours. You grant Futurra a limited license to store and display it to provide the service.

To the maximum extent permitted by Florida law, Futurra LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our services — including any decisions you make based on coaching conversations, platform content, or coach recommendations.

Our total liability to you for any claim arising out of these Terms or the Services shall not exceed the amount you paid to Futurra in the 30 days preceding the claim.

You agree to indemnify and hold harmless Futurra LLC, its members, officers, and contractors from any claims, damages, or expenses (including reasonable attorney's fees) arising from your violation of these Terms or your use of the Services.

Futurra reserves the right to suspend or terminate your access to the platform at any time, with or without notice, for conduct that violates these Terms, poses a risk to other users, or is otherwise harmful to the platform or business. Upon termination, your right to access the platform ceases immediately.

These Terms are governed by the laws of the State of Florida. Any dispute arising under these Terms shall be resolved in the courts of Florida. You waive any objection to jurisdiction or venue in Florida courts.

We may update these Terms from time to time. We will notify active users of material changes by email. Your continued use of Futurra after any update constitutes acceptance of the revised Terms. The effective date at the top of this page reflects the most recent revision.

Questions about these Terms? Contact us at: